Frequently Asked Questions

What is MediVoz Colombia?

MediVoz Colombia is a professional English–Spanish interpreting service based in Colombia.

We specialize in medical interpretation, helping patients and healthcare providers communicate clearly and accurately. We also provide non-medical interpretation for legal, business, and academic settings—always maintaining the same standard of professionalism, empathy, and confidentiality.

What services do you offer?

MediVoz offers professional English–Spanish interpretation in multiple formats:

  • In-Person interpretation for hospitals, clinics, conferences, and all other needs.

  • Remote interpretation via phone or video for telehealth, online meetings, and virtual consultations.

Who are the interpreters behind MediVoz Colombia?

Our interpreters are bilingual professionals fluent in English and Spanish, with backgrounds in nursing, healthcare, and interpretation training.

They are skilled in both medical and professional terminology, ensuring that every message is communicated accurately, respectfully, and in full context.

How can I book a service?

You can reach us easily through WhatsApp, email, or our website’s contact form.
Simply share the date, time, and type of service you need—whether medical, legal, business-related, or personal—and we’ll provide a personalized quote and confirm availability.

Do you work with hospitals, businesses, or individuals?

Yes. We serve a wide range of clients, including hospitals, clinics, law offices, private companies, and individual clients.
Whether you’re a healthcare professional treating English-speaking patients, or a business needing bilingual communication, MediVoz ensures your message is clear and culturally appropriate.

What makes MediVoz Colombia different?

MediVoz combines medical knowledge, linguistic expertise, and cultural sensitivity.
Our interpreters don’t just translate words—they convey tone, meaning, and emotion. With experience in both the U.S. and Latin American healthcare systems, we understand how to bridge communication gaps in critical and professional environments.
And because we’re based in Colombia, our clients enjoy premium-quality services at accessible rates.

How much does it cost?

We offer flexible pricing options depending on the type of interpretation or translation:

  • Hourly, per-session, or contract-based rates.

  • Payment accepted in Colombian pesos (COP) or U.S. dollars (USD) via bank transfer, PayPal, or Zelle.
    Rates may vary according to the duration, urgency, and complexity of the service.

Is the service confidential?

Absolutely. MediVoz follows strict confidentiality and HIPAA-compliance standards.
All interpreters are trained to protect sensitive information in both medical and professional contexts. Your privacy is always respected.

Do you offer urgent or after-hours interpretation?

Yes. We provide 24/7 emergency interpretation, especially for hospitals, clinics, and healthcare professionals who need immediate support outside regular working hours.

NOTE: For this service, please contact us via phone (WhatsApp or standard call) at our number. Rates may vary based on the duration, urgency, and complexity of the service. Urgent Same-Day appointments are currently only available in Cúcuta, Norte de Santander, Colombia.

Where are you located?

MediVoz Colombia is based in Cúcuta, Colombia. We offer in-person appointments in Cúcuta only at this time.
We also provide remote English–Spanish interpreting for clients anywhere in the world through secure and reliable online platforms.